Grand Rapids, Michigan
Not resolved
4.0
Details
0 comments

Our whole family are long- long-time customers of Eddie Bauer, and their current Fall/Winter '15/16 clothes look like bargain basement discount clothes. I am so disgusted.

They don't fit the models well, the fabrics are poor quality, and the designs and colors are gross. I hope they get it together soon or we will not be buying from them ever again.

Their sizing changes yearly, so a person never knows exactly what size to order. Last year their size small would have fit a 5-year-old, and this year they are sizing larger again thank goodness. Who knows for next year.

The amount of shrinkage in t-shirts also continues to be a problem.

You have to keep them out of the dryer or they continue to shrink and shrink and shrink.

Reason of review: Poor customer service.

Eddie Bauer Pros: I love the store i go to.

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