Beware of making returns to Eddie Bauer. If you use a shipping method other than the label provided, they will still deduct the shipping costs as if you did you their label.
Unless you pay close attention to your credit amounts, they will get away with it. I have spoken to a representative "in their President's Office" who promised to look into it, but obviously they feel consumers are *** enough not to notice a discrepancy in their credit amounts.
If you enclose more than one receipt they will try to get away with deducting the shipping charges on each receipt. Eddie Bauer is aware of the problem and refuses to correct it.