They sent totally wrong item.
No paperwork in box.
Called and they said no problem return label emailed. - Three to five business days?
Never did it. Called again. No problem
never did it
called again - requested customer service.
after 20 minutes on hold - we dont offer returns or exchanges to Alaska.
Dosnt say that anywhere when ordering.
How can company say they have satisfaction guaranteed and then refuse to do exchange for different size?
Is this even legal?
Reason of review: Order processing issue.
Eddie Bauer Cons: Customer service, Poor response, Conflicting information.