Contact Information

Eddie Bauer Phone Numbers

  • (800) 426-8020
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Corporate Office Address:

Eddie Bauer LLC
P.O. Box 7001
Groveport, OH 43125
USA

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Summary of Eddie Bauer Customer Service Calls

4 TOTAL
CALLS
25% SUCCESSFUL
CONNECTIONS
04:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Eddie Bauer to Ask about:

Payments and Charges Question:

  • “Payment”

Other Question:

  • “Order”
  • “Missing order”

Eddie Bauer Rating Stats

1.9 out of 5 stars
based on 118 reviews
See all 216 reviews

Rating trend

About

Eddie Bauer Return Policy
JavaScript is not enabled in The Client's browser. The Client of Eddie Bauer must have JavaScript enabled for the best experience on Eddie Bauer's' site and to make a purchase. Eddie Bauer want The Client to be a happy camper. If The client of the Eddie Bauer is not, www.eddiebauer.com will make things right. The Client may return any product within one year of purchase. The Client will be issued a full refund in the original form of payment with proof of purchase. No worries, if User is an Adventure Rewards member Eddie Bauer has stored The Customer's receipts for The User U.S. orders can be returned to a Eddie Bauer store or by mail. Choose the most convenient option for The User of company services Head into an Eddie Bauer store and return it for a full refund within one year with proof of purchase. The Client of Eddie Bauer will be refunded in the original form of payment, excluding shipping charges. Gifts returned with gift receipt will receive a gift card in the amount of the purchase price.
To read more: https://www.eddiebauer.com/custserv/customer-service-returns-and-exchanges.jsp
Eddie Bauer Delivery Policy
To read more: https://www.eddiebauer.com/custserv/customer-service-shipping.jsp
Eddie Bauer Terms of Service
JavaScript is not enabled in The Customer's browser. The User of company services must have JavaScript enabled for the best experience on Eddie Bauer's' site and to make a purchase. These Terms of Use govern The Customer's use and access to this site. Eddie Bauer may change, update, delete or add to these terms over time. To the extent permitted by applicable law, by accessing and using this site, The Client of Eddie Bauer agree to these Terms of Use, all policies within this site (including Company's return policy), and all changes or modifications to the foregoing. If The User do not agree to these Terms of Use, such policies, or any modifications thereto, please do not use this site. All copyrighted and copyrightable materials on this Site, including, without limitation, the design, text, technical documentation, manuals, product information, graphics, images, pictures, sound files and other files, and the selection and arrangement ("Materials") thereof are ALL RIGHTS RESERVED, Copyright Eddie Bauer, Inc. and/or its licensors.
To read more: https://www.eddiebauer.com/company-info/company-info-terms-of-use.jsp
Eddie Bauer Privacy Policy
JavaScript is not enabled in The Client's browser. The User of Website must have JavaScript enabled for the best experience on Company's site and to make a purchase. Here at Eddie Bauer, www.eddiebauer.com take this promise seriously and Website firmly believe in The Customer's privacy and the security of The User's personal information. The Company are committed to using any information The User of Website give Eddie Bauer in a responsible manner. The user of website is very important to Eddie Bauer and www.eddiebauer.com want to provide The User of Website with a safe and secure online experience. This Privacy Statement describes how Eddie Bauer (www.eddiebauer.com" Website" or Eddie Bauer's') collects, uses, and discloses The Client's personal information as a data controller. This Privacy Statement applies to Company's website (www.eddiebauer.com), Eddie Bauer's' retail location, and Eddie Bauer's' services and products. To the extent permitted by applicable law, The User of Website consent to the use of The User's personal information as described in this Privacy Statement each time The Client of Eddie Bauer visit Eddie Bauer's' website or retail locations, or use Company's products or services.
To read more: https://www.eddiebauer.com/company-info/company-info-privacy-and-security.jsp
Top Eddie Bauer Services

Customer Care, Shipping Service, Deal

Top Eddie Bauer Products

Jacket, Website, Shirt

Eddie Bauer Pros and Cons

Pros: Products at the sale prices are good, Quality, Jeans, Replaced boots, Products

Cons: Bad customer service, Conflicting information, Poor response, Poor customer service, Shipping

Eddie Bauer reviews and complaints

Eddie Bauer is ranked 331 out of 2437 in Footwear and Clothing category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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Eddie Bauer Stats

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