Toronto, Ontario
Not resolved

When a zipper breaks your jacket is useless and is generally a red flag for overall cheap quality. This happened to me with a nice canvas car coat I bought at Eddie Bauer.

The zipper broke within 2 weeks of putting the coat on. Check out the zipper very carefully before you buy any coat from Eddie Bauer.

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Monetary Loss: $100.

  • Markland Shopping Mall
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If your zipper breaks they will of course replace your jacket or give payment back if you have your receipt. I've seen them replace zippers on 14 year old coats


No they won't. They want to re-sell you the product at "a discount" which is the same price they are charging their current online customers. I'll never buy from them again.


They will reimburse you for a zipper repair!!